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So far admin has created 26 blog entries.

Building a Scalable Design Team

I recently spoke to a group of recruiters who wanted to learn about what hiring managers look for when building out their design team. It was a timely discussion for me, since I'm presently building a team for a medium sized startup I thought I'd share the plan I proposed to them. I'll be building [...]

By |2016-02-06T10:41:32-07:00February 6th, 2016|Building Product Design, Uncategorized|Comments Off on Building a Scalable Design Team

REVIEW: Flixter and the Ever-Important Mom (or Dad) Test

   Flixter's UX is quickly disaggregating to the complex, driving away customers who just want to find out what's playing at the movies. While spending some time with my Dad in Seattle over the Christmas break, mostly driving around his favorite spots and going to movies, I had one of those experiences that make me [...]

By |2016-01-17T06:32:39-07:00January 17th, 2016|Uncategorized, UX Tips & Tricks|Comments Off on REVIEW: Flixter and the Ever-Important Mom (or Dad) Test

Ever Wonder “WTH is UX Design Anyway?”

I was at a networking event with technology founders the other day, and I told a guy that I design software. He looked at me puzzled, and asked what I meant by that. "You know, I said, UX design."   I'm Not a Visual Designer (But I Do That Too) "Oh," says he, "you design [...]

By |2016-01-09T09:17:07-07:00January 9th, 2016|Uncategorized, UX Tips & Tricks|Comments Off on Ever Wonder “WTH is UX Design Anyway?”

Product Management is Marketing (Oh, you didn’t know that?)

Product management is often relegated to the development side of a team, to the detriment of the startup. Your product is your marketing. Every time someone uses it, they're making a judgement about your company. If they like it, they'll tell friends. If they don't like it? They tell friends. That's marketing, my friend.   [...]

By |2015-12-20T14:31:19-07:00December 20th, 2015|Uncategorized, UX Tips & Tricks|3 Comments

Why Customer Experience is Your Brand

 Why should you understand customer experience and make sure it's a part of your business plan? Because customer experience is your business. It is the look & feel, product, marketing, and relationships that your company creates. It's the sum of all the parts. It's your brand, baby! Imagine You Walk into a Store... So imagine [...]

By |2015-09-12T09:43:33-07:00September 12th, 2015|How to Be an Entrepreneur, Uncategorized, UX Tips & Tricks|1 Comment

5 Little-Known Factors That Could Affect Your Useability

So you hired someone to do your UX, you dutifully created personas, ran focus groups, built wireframes, made a pretty visual design and launched your product. People are signing up and sound happy. Good! But what you're not hearing is what the people who clicked away from your website think of it. If you only [...]

By |2015-08-28T09:57:11-07:00August 28th, 2015|Uncategorized, UX Tips & Tricks|Comments Off on 5 Little-Known Factors That Could Affect Your Useability

REVIEW: Oscars App – Black Hat UI and Other No Nos

  Find the Oscars App by ABC Digital here. I’m PO’d. I thought I was watching the Oscars tonight, streaming via the brand new Oscars App from ABC. But after numerous technical difficulties, slogging through UI nightmares and unresponsive buttons, the whole thing stopped streaming to the TV altogether. I don’t want to watch the [...]

By |2013-02-24T17:59:27-07:00February 24th, 2013|Uncategorized, UX Tips & Tricks|1 Comment